Implementing and Sustaining Continuous Quality Improvement (CQI) in an Organization

Course Summary

There are four sections in this course:

  • Section 1: CQI Myths
  • Section 2: Brief Overview of CQI
  • Section 3: Incorporating CQI into Organizational Culture
  • Section 4: Demonstrating How CQI works in Governmental Public Health – A Case Study

There are review questions at the end of each section. These review questions will provide you with an opportunity to apply the knowledge and skills presented in these sections. There is a post-test at the end of the course.

Intended Audience

Board of Health members, Local Public Health Department Directors, Board of Supervisor members, County Leaders, and other professionals who would benefit from this training

Learning Objectives:

Section 1: CQI Myths

Upon completion of this part, you will be able to:

  • Describethree common myths of CQI and the corresponding reality

Section 2: Brief Overview of CQI

Upon completion of this part, you will be able to:

  • Definecontinuous quality improvement and how it can be used to enhance organizational performance
  • Describecommon characteristics of CQI

Section 3: Incorporating CQI into an Organization’s Culture

Upon completion of this part, you will be able to:

  • Describethe elements needed for an organization to successfully implement and sustain CQI activities
  • Discusshow to successfully incorporate CQI into an organization’s culture

Section 4: Demonstrating how CQI works in Governmental Public Health – A Case Study

Upon completion of this part, you will be able to:

  • Identifyexamples of how CQI has been implemented in local public health agency

Pre-requisites/Learning Level

No pre-requisites

Competencies addressed

Core competencies for Public Health Professionals Identified

Domain 8: Leadership and Systems Thinking Skills

  • 8A9. Describes ways to improve individual and program performance

CEUs Offered

None

Cost

Free

Modality/format

Online Self-Pace

Length

1 hour

Presenter(s) and/or Content Experts

Technical requirements:

  • Adobe Acrobat Reader 
  • Flash Player 
  • Speakers

Registration requirements

Register a free account

Creation and/or update

June 18, 2013