Institution: FEMA

Description: This self-paced, online course provides procedures and tools for building and working with voluntary organizations. Topics include:

• Benefits and challenges of using volunteers
• Building a volunteer program
• Writing job descriptions
• Developing volunteers through recruitment, placement, training, supervision and evaluation
• Coordinating with voluntary agencies and community-based organizations
• Special issues including spontaneous volunteers, liability, and stress

Target Audience: Emergency managers and related professionals

Time Requirement: 4 hours

Access at Developing and Managing Volunteers

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