Institution: Iowa Department of Public Health, Upper Midwest Center for Public Health Preparedness

Course Description: Preparing for and responding to a pandemic will challenge response officials and the public in all communities. To avoid confusion and uncertainty, public information officers and spokespersons must communicate messages to the public accurately, quickly, consistently, and empathetically. Communicating to community members will be a paramount responsibility - the right message delivered at the right time by the right person could save lives. Crisis Emergency
Risk Communication (CERC) resources developed by the CDC will be discussed including "By Leaders for Leaders" and "Pandemic Influenza."

Prerequisite: LPHA Representatives: FEMA G-290 or Crisis Emergency Risk Communcation (CERC) course. In lieu fo these courses, a LPHA representative can also complete the Prepare Iowa Courses "O4087-6 IA NPHA Risk Communication" AND "O3137 IAPH - Preparing News Releases".

CEUs: None.

Target Audience:  LPHA Representatives and Hospital Representatives

Course Format: Classroom instruction
http://prepareiowa.training-source.org/

Time Requirement: 6 hours

Contact Info: Please check with your regional education/exercise coordinator to learn if your region is offering CEUs for this course. Or email Tim Beachy (LMS Coordinator) at tim-beachy@uiowa.edu with your question.