Supervisors frequently engage in coaching discussions with their employees to deal with work-related discrepancies, while fostering respectful supervisor-employee relationships.
Intended Audience:
General
Learning Objectives:
- Identify supervisor's role and responsibility when faced with situations requiring coaching/redirecting.
- Learn tools to diagnose performance issues and determine the best course of action.
Pre-requisites/Learning Level:
No Pre-requisites
Competencies addressed:
Conflict Management 2.3 and Human Resources 9.1. Effectively resolve internal employee and/or organizational conflicts through use of conflict management techniques. Provide timely and useful performance reviews.
CEUs Offered:
N/A
Cost:
Free
Modality/format:
Online Self-Pace
Length:
1 hour
Presenter(s) and/or Content Experts:
Technical requirements:
- Adobe Acrobat Reader
- Speakers
Registration requirements:
Register a free account
