Course Summary
1. Title: Basic Supervision Skills: Supervision – Coaching
2. Keywords/Themes:
3.
Course Description:
Supervisors
frequently engage in coaching discussions with their employees to deal with
work-related discrepancies, while fostering respectful supervisor-employee
relationships.
4.
Intended Audience: General
5. Learning Objectives:
- Identify
supervisor's role and responsibility when faced with situations requiring
coaching/redirecting. - Learn
tools to diagnose performance issues and determine the best course of
action.
6.
Pre-requisites/Learning Level: No Pre-requisites
7. Competencies addressed:
Conflict Management 2.3 and Human Resources 9.1.
Effectively resolve internal employee and/or organizational conflicts through
use of conflict management techniques. Provide timely and useful
performance reviews.
8. CEUs Offered:
9. Cost: Free
10. Modality/format: Online Self-Pace
11. Length: 1 hour
12. Presenter(s) and/or Content
Experts:
13. Technical requirements:
- Adobe Acrobat Reader
- Flash Player
- Speakers
14. Registration requirements: Register a free account
15. Creation and/or update: February 21,2014