Supervisors frequently engage in coaching discussions with their employees to deal with work-related discrepancies, while fostering respectful supervisor-employee relationships.
- Identify supervisor's role and responsibility when faced with situations requiring coaching/redirecting.
- Learn tools to diagnose performance issues and determine the best course of action.
Conflict Management 2.3 and Human Resources 9.1. Effectively resolve internal employee and/or organizational conflicts through use of conflict management techniques. Provide timely and useful performance reviews.
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