This webinars provides local health departments (LHDs) with insight into establishing an organizational culture that includes quality improvement (QI).
The objectives of the course are as follows:
- Describe the importance of integrating QI into organization culture
- Define a QI plan and describe how it can be used to guide efforts throughout the agency
- Discuss how discrete QI initative can be used to move toward adoption of QI organization wide
- Share challenges, strategies for success, and measures of success for achieving a culture of QI within a LHD
Continuous Quality Improvement 3.4. Identify the needs of internal and external customers who are served by the community health center.
Presenter(s) and/or Content Experts
Ty Kane, John Moran, Sonja Armbruster
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Creation and/or update
March 18, 2014