Building a QI Culture at a Local Health Department

Course Summary

This webinars provides local health departments (LHDs) with insight into establishing an organizational culture that includes quality improvement (QI).

Intended Audience


Learning Objectives:

The objectives of the course are as follows:

  • Describe the importance of integrating QI into organization culture
  • Define a QI plan and describe how it can be used to guide efforts throughout the agency
  • Discuss how discrete QI initative can be used to move toward adoption of QI organization wide
  • Share challenges, strategies for success, and measures of success for achieving a culture of QI within a LHD

Pre-requisites/Learning Level

No pre-requisites

Competencies addressed

Continuous Quality Improvement 3.4. Identify the needs of internal and external customers who are served by the community health center.

CEUs Offered





Online Self-Pace


1.5 hours

Presenter(s) and/or Content Experts

Ty Kane, John Moran, Sonja Armbruster

Technical requirements:

  • Adobe Acrobat Reader 
  • Flash Player 
  • Speakers

Registration requirements

Register a free account

Creation and/or update

March 18, 2014