Practicing Cross-Cultural Communication: Community Health Worker

Category: Health Communication

"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring
Cross-Cultural Communication" training. There are many facets of organizational culture. It is the awareness of these facets and how communication can affect an organization that is the focus of the "Community Health Worker Program" module. How can
three different groups overcome communication challenges to work together?

Intended Audience:

Public health professionals including nurses, physicians, health educators.

Learning Objectives:

After working through this module, "Community Health Worker Program," you will be better able to apply the following skills in your daily work:

  • Distinguish cultural perspectives.
  • Listen actively.
  • Recognize the complexity of cross-cultural communication.
  • Respect cultural differences.
  • Build self-awareness.
  • Ask questions to develop cultural knowledge.
  • Avoid stereotyping.
  • Flexibility in applying communication strategies.

Pre-requisites/Learning Level:


Competencies addressed:

CEUs Offered:

CNE Credits offered until February 28, 2022. CHES and CME credits offered until May 31, 2023.




Online Self-Pace


1 hour

Presenter(s) and/or Content Experts:

Technical requirements:

  • Adobe Acrobat Reader 
  • Speakers

Registration requirements:

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Creation and/or update: January 24, 2014