Practicing Cross-Cultural Communication: Community Health Worker


Course Summary

1. Title: Practicing Cross-Cultural Communication: Community Health Worker

2. Keywords/Themes:

3. Course Description:

"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. There are many facets of organizational culture. It is the awareness of these facets and how communication can affect an organization that is the focus of the "Community Health Worker Program" module. How can three different groups overcome communication challenges to work together?

4. Intended Audience: Public health professionals including nurses, physicians, health educators.

5. Learning Objectives:

After working through this module, "Community Health Worker Program," you will be better able to apply the following skills in your daily work:

  • Distinguish cultural perspectives.
  • Listen actively.
  • Recognize the complexity of cross-cultural communication.
  • Respect cultural differences.
  • Build self-awareness.
  • Ask questions to develop cultural knowledge.
  • Avoid stereotyping.
  • Flexibility in applying communication strategies.

6. Pre-requisites/Learning Level: None

7. Competencies addressed:

8. CEUs Offered: 1 Category I CECH in Health Education, 1 Contact Hour in Nursing Continuing Education, 1 Hour in Category One Continuing Medical Education Credit towards the AMA/PRA Physician's Recognition Award, 1 Hour in Certified in Public Health Renewal Credits, 1 Hour in New Jersey Public Health CE Credits, 1 hour in continuing education credits

9. Cost: Free

10. Modality/format: Online Self-Pace

11. Length: 1.5 hours

12. Presenter(s) and/or Content Experts:

13. Technical requirements:

  • Adobe Acrobat Reader 
  • Flash Player 
  • Speakers

14. Registration requirements: Register a free account

15. Creation and/or update: January 24, 2014