Leadership Management Communication

Course Summary

1. Title: Leadership Management Communication

2. Keywords/Themes:

Course Description:

matter how effective a leader/manager you already are, this course is designed
to refresh and refine the skills needed to lead your teams to success in
today's fast-paced and stressful health care environment.  By exploring
effective leadership styles and strategies, this course provides specific tools
to enhance leadership/management communication.

Intended Audience:  Aware

5. Learning Objectives:

the end of the course, you should be able to do the following:


Identify the differences between leadership and management,
describe the tasks and essentials of effective leadership, and identify the
differences between dissonant and resonant leadership styles


Understand how and why well intentioned management strategies
sometimes backfire, and how to keep that from happening


Apply strategies that enable you to think, react, communicate,
and lead with high levels of emotional intelligence


Identify the majority reasons for low employee motivation and
utilize strategies that motivate and inspire the workforce to maximize
individual and group performance


Understand ways to identify morale problems and apply strategies
that ameliorate or reflect moral problems as well as negative mood contagion


Increase your ability to promote ideas and plans through the
application of specific persuasion and influence strategies


Understand the qualities of an effective change manager


Understand the characteristics and components of successful
teams and apply strategies to enhance team communication

Pre-requisites/Learning Level: None

7. Competencies addressed:

Communication 1.3, Leadership 11.1 and 11.8, and Team
Building 16.3.  Utilize effective communication to facilitate team
development.  Role model professional values, beliefs and ethics. 
Establish an environment within the organization where employees feel empowered
and supported.  Ensure that a process is used to share ideas, prioritize
and formulate plans among groups.

8. CEUs Offered: ASNA Nursing: 2.6 CEU and/or Social Work:
2.5 CEU

9. Cost: Free

10. Modality/format: Online Self-Pace

11. Length: 3 hours

12. Presenter(s) and/or Content

13. Technical requirements:

  • Adobe Acrobat Reader 
  • Flash Player 
  • Speakers

14. Registration requirements: Register a free account

15. Creation and/or update: October 16, 2012