Communication
Digital Access for Everyone |
Digital Access for Everyone is an introduction to digital accessibility. It is broken into short modules to give you a basic overview how to make your content more accessible. |
Exploring Cross-Cultural Communication |
This course invites learners to spend time thinking about and developing their own responses to a variety of ideas and situations about culture, communication and public health. Learners will explore the meaning of culture, methods of communications, and strategies for communicating more effectively. Intended AudienceGeneral Learning Objectives:
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Cross-Cultural Communication and Nutrition Assessment |
This course is designed for WIC personnel and other health care providers who complete nutrition assessments. Awareness of cross-cultural communication allows WIC personnel to create a more rich and enhanced assessment and counseling experiences with clients. The goals of the course are to:
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Effective Communication for Environmental Public Health |
Contact: N/A Description: |
Leadership Management Communication |
No matter how effective a leader/manager you already are, this course is designed to refresh and refine the skills needed to lead your teams to success in today's fast-paced and stressful health care environment. By exploring effective leadership styles and strategies, this course provides specific tools to enhance leadership/management communication. Intended Audience:Learning Objectives:By the end of the course, you should be able to do the following:
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Managing Diversity Begins With You |
The purpose of this intermediate course is to acquire a conceptual framework with tools to manage diversity in the workplace as a way of improving service delivery, quality, and accessibility. It is expected that each participant will be able to identify their role in their own organization with respect to diversity and cultural competency and to position their organization as a leading organization in the delivery of culturally competent services. Intended Audience:... More About This Course |
Improving Interpersonal Communication and Relationships |
The purpose of this course is to focus on the communication skills you will need as a leader in a public health department. It is well known that having effective communication skills is crucial to managing staff and clients in a cooperative and functional manner, and that being able to clearly present ideas enhances career mobility. The communication elements discussed in this course are designed to provide insight into your professional and personal communication. Intended...More About This Course |
The Messenger Chronicles: Managing Stress and Time |
The "Messenger Chronicles" online training series presents ideas for communication in difficult situations. The "Managing Stress and Time" module, helps learners to recognize the symptoms of stress and the factors that may increase their susceptibility to stress. Strategies to manage stress are offered in the scenario-based training. Learners are also given a framework for managing and prioritizing tasks to help minimize "stress-causing" situations. Job aids like the "Project Startup... More About This Course |
Managerial Communications |
On completion of this course, the user will be able to demonstrate written and oral communication skills that are needed as a leader in a health department by: identifying communication skills, listing effective presentation skills, and distinguishing different writing techniques. Intended Audience:Learning Objectives:
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Basic Customer Service Skills: The Heart of Communications |
This course covers the basics behind effective communications. The "Total Package" of communication helps participants understand the components of communication. The communication process, the importance of listening, and barriers to effective communications are also discussed. Intended Audience:General Learning Objectives:
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